issues with data usage Samsung S5

LFtrinity
Newbie

Over the past few months I have been paying outrageous bills due to one of my lines eating all my data when there is no one even touching the phone. I have 3 phones and a tablet on my plan and I am paying 288.00 a month and last month they charged me 15.00 for overage usages because it went over on the last day of the billing cycle. Once again that one line ate up all the data even though it's connected to our wifi or just sitting dormant. I am getting sick of paying these outrageous prices and am about to go somewhere else. I was tricked into the 10.00 a month tablet fee when I signed two phones up under the verizon edge plan. the sales clerk did not tell me I could not cancel the 10.00 a month fee because it would be under a year contract nor did I sign anything saying that, but when I went back in to change the 3rd line over to the Edge plan they told me it would be a $300 or so disconnect charge. So of course I am still paying 10.00 a month for no reason because I have wifi in my home and I only use the tablet in my home. so i need help with trying to figure out the data issues with just one of my lines. I do not have bluetooth on or location. I have went to the play store and uninstalled everything I could. I constantly close out of my applications and clear history etc.,,

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tikibar1
Community Leader
Community Leader
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acraftylady
Specialist - Level 2

So you thought they would just give you a free tablet at $10 a month and it didn't need to be in a contract like phones? I took the free tablet too but common sense told me it was locked into a contract, I didn't even ask as I just knew that would be the case but I didn't care. Mary

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