ive been locked out of my phone and i cant remember the PIN. how do go about unlocking it again without wpng my whole phone?

[Seniormustache89]

I had a lock on my phone and unfortunately I didn't get t right while trying to open it this morning. It has now locked me out of my phone with a security PIN  number that  cant remember. I looked up how to disable the PIN on the website but it didn't work. Im now only one try away from wiping my whole phone and would much rather not do that. Is there some thing  can do? Go down to the store and have them remove it? Talk nicely to it and tell it that it's pretty? Do a special phone unlock dance while hopping on one leg? Anybody know?

[vzw_customer_support · Accepted solution]

Seniormustache89,

I am sorry to hear your phone is not unlocking, let's take a closer look at this for you. If you don't remember your unlocking code, the only way to unlock it is by doing a hard reset. Unless your phone is asking for your Gmail password, then that is another way to unlock it.

KarenC_VZW
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