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message+ tones not working

I recently switched to the message+ as my default...since I have not been alerted by tone or LED light when I have received a text message. I have made sure that the notifications are on and the tone works when I pick it but does not alert me to messages. Any suggestions?

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Verizon_Support

Lets ensure notifications are flowing in. Were the notifications set via the application or general settings of the device? You may need to enable settings from the Message + application. ( Message + > Menu ( left side top of application, three horizontal lines ) > Settings > Notification ( enabled with green check mark )

YosefT_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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