Samsung Note 5 is not responding; it is on; left it on the charger all night; the little blue light top left has not stopped flashing but the screen will not open; calls go straight to voicemail; no notifications come through either...and it is warm to the touch.
I've held the power button for several seconds and it will not power off. Any suggestions ?
How old is the battery on your phone? The problems you are conveying sounds like the battery can not hold a charge.
the phone is about 2 yrs old. i was able to restart it and it is charging now. hopefully it was just frozen.
thank you.
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