phone is locked due to a abnormal factory reset by samsung

Accepted answers

If you don't know the code you could unlock it with your Google account or Find My Mobile. I

If you enter an incorrect password, pattern, PIN or fingerprint enough times (usually 20+) on the lock screen, you'll be prompted to enter your Google Account credentials, which will unlock your phone.

Or visit the Samsung Find My Mobile website on your computer browser and log in with your Samsung Account credentials

All comments

deloused

If you don't know the code you could unlock it with your Google account or Find My Mobile. I

Or visit the Samsung Find My Mobile website on your computer browser and log in with your Samsung Account credentials

Verizon_Support

Thank you for reaching out to us. We want to make sure you have access to your device. The information provided by deloused is correct. That would be the best option to recover your device. Are you still having issues accessing your Samsung? If so, we can help you figure out another option. What do you mean by abnormal factory reset? What Samsung phone do you have?

JavierMD_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

aljoteru

need help with locked phone

[Deleted User]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

Verizon_Support

We are here for support and happy to help, aljoteru. How can we be of assistance?

CheyenneS_VZW