During startup my galaxy s4 freezes at the the red Verizon screen I tried to go into safe mode but it stops at the same screen
Have you been able to clear the cache partition in recovery mode?
dtryonus,
We're sorry to hear about the trouble with the phone. We know you rely on your phone and want to help get it up and running again. Have you been able to try powering up in safe mode instead? http://vz.to/2jb8RRt
EricW_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
