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s7 edge is recognized by Windows 10,but Windows cannot see files. How to fix?

CJTOFER
Newbie
‎01-06-2017 01:47 PM

s7 edge is recognized by Windows 10,but Windows cannot see files.  How to fix?

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tikibar1
Community Leader
Community Leader
‎01-06-2017 02:00 PM

With the Marshmallow OS, the default USB mode is charging only.  Once you connect the phone and computer with the USB cable, pull down the phone's notification shade and change the USB mode to File Transfer.

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