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S7 Phone screen is not responding to anything. Powered down and restarted in safe mode and is still unresponsive. Any advice?
DSWALLCOVERING, a non responsive screen is never what we want for you. Let's get this phone gliding along once again. Do you recall adding any new apps, games or software? Has the phone gotten wet?
Let's have you follow the steps at http://spr.ly/65818TJ8v and try the phone without the memory card to see if there is any change.
If this shows no success, we have another trick up our sleeves. The manufacturer does offer an online software repair assistant at http://spr.ly/65838TJ8x.
LorenB_VZW
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