samsung s4 won't pair with fitbit

debal
Newbie

my samsung s4 won't pair with my fitbit.

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vzw_customer_support
Community Manager
Community Manager

debal, I apologize for the issues with pairing the 2 devices together. Let’s get this matter addressed so you can take full advantage of the Fitbit.

Have you ever been able to pair the 2 devices together? Is the software on both devices up to date? Can the Fitbit connect to any other devices? Can the Galaxy S4 connect to other devices?



MarkP_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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