My samsung s6 does not recognize the pattern i set to unlock the screen. how can i change the screen lock type setting without using the pattern?
EDWERE77, I am a big fan of using the unlock patterns on my phones. We want to help get yours back up and running. Follow the link for instructions: http://vz.to/2cOSEM3
By the way, are you using a screen protector or has there been any physical damage done to your phone?
RalphT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
