I am experiencing many of the same issues other people have commented on. Dropped calls (never dropped calls before) where I used to get great reception. Fluctuations in signal from 3 bars to 0 without moving the phone. Screen freezing. Overheating frequently. WiFi is intermittent even standing near the router. I paid 700 $ for the phone and I pay 300 $ per month for service. What did I get? A paperweight. This phone was purchased in March so it is a fairly new phone. I've attempted all of the usual troubleshooting ideas. What next? Bash it with a hammer? I find this all very frustrating.