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stuck on 4g lte screen

boatyman
Newbie
‎05-04-2013 09:46 AM

Is there a update out right now.  Waited thirty minutes then pulled the battery out. Now another thirty minutes of 4g lte screen again.

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boatyman
Newbie
‎05-04-2013 10:10 AM

So i'll justs head to the verizon store then.

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vzw_customer_support
Customer Service Rep
‎05-06-2013 10:13 AM

Great question boatyman
Let's look into this together! What is your current software version? To check: Menu>Setting> About phone> Android Version. Here's a great link on how to check for updates: http://support.verizonwireless.com/system_update/galaxys3.html


JoeL_VZW

Please follow us on twitter @vzwsupport


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