system update on Galaxy S7

Caelee
Newbie

I reactivated an S7 on my line and completed the system update.  After I completed the system update, I still have the icon that prompts the system update.  I was roaming when I did the first update and completed it again after I was no longer roaming but still have the icon pop back up after the phone reboots

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kathy65793
Master - Level 1

Have you gone into recovery mode Volume up-Power-Home and clear the cache partition then reboot the phone. If this does not clear it I would try going here

Repair Assistant - Software Upgrade Assistant (Samsung) | Verizon Wireless

If you can't get this to work try using smart switch or kies they can detect problems with Samsung phones

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bearone21
Legend

roaming charges may be expensive!!

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kathy65793
Master - Level 1

We got the update 2 days ago and I turned off mobile and the wifi then hit the update button.

I am in a rural area I mean I am in the middle of nowhere and we both got the update done in

about 5 mins. I don't know how big it was I went through all the settings to see what changed

as far as the data to the phone and didn't see to much of a difference. I checked the mobile

and it had like 0 data and nothing under wifi.

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