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unable to connect to internet on home wireless network

My galaxy s10 is connecting to our home wireless network, but does not have internet access. All other devices on the network are accessing internet without problem. I have gone through troubleshooting steps on verizon website, but still not working.

Comments

jav6

Are you able to check its DNS settings to ensure it is getting one? Are you using IPV4 or IPV6 or are both activated?

flovey

thank you for taking the time to give me some input. so frustrating, however on a whim I uploaded the latest software version for the phone and that fixed the issue, no idea what was corrupted but I am happy to be back in action again

Verizon_Support

Awesome, I'm glad to see that everything is fine after the software update, flovey. Are there any other Verizon Wireless questions that we can answer for you?

AntonioC_VZW

flovey

I am so frustrated, as once again I am now once again unable to connect to wireless networks. Our network is not the issue, all other devices connect without an issue. There is no update to the phone software which solved the issue a few weeks ago. Is this an issue with the galaxy s10?

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