what needs to be done to google play store after system update?

griegsette
Enthusiast - Level 2

I keep getting an exclamation point in my top left corner that says must do something to google play but I dont know what it doesnt tell me. Just goes to play store and says deactivate

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noonietunes
Newbie

my marshmallow update basically erased all records of app purchases from google store.. also all apps on SD card have been deleted!

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vzw_customer_support
Community Manager
Community Manager

Having access to the Google Play store means lots of possibilities for new apps griegsette. We definitely don't want you to have problems with this feature and will do all we can to help get it resolved. Try clearing the App cache on your device.Here is a link with the steps http://vz.to/1Dw5YO3 .


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bearone21
Legend

you might need to sign in to google.

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