As a solution for what? How about including what problem you are having?
We'll see if I can post here and actually have text now that I have switched browsers.I am asking why people are accepting factory reset as an acceptable solution to any of the problems caused by the 2.2 OS upgrade to the fascinate.My camera isn't working.Others have had GPS issues, issues with caching in google calendar, etc.Many people are accepting "do a factory reset" as the solution.I am not going to do a factory reset to get my camera working. I have never done anything to my phone that would void my warranty. If verizon took this long to approve an upgrade and so many people are having issues, them shame on them. Why would we need to un-do months of customization in order to get our STOCK camera working on APPROVED software?I don't buy this factory reset. Verizon, find a way to get our phones working the way they should with the software you gave us, without making us trash our phones to do so.
jjbpj wrote: My camera isn't working. Let me see if I can help with this issue, exactly what problem are you having and are you getting any kind of message when trying to use it?
jjbpj wrote:
My camera isn't working.
Let me see if I can help with this issue, exactly what problem are you having and are you getting any kind of message when trying to use it?
Software has problems. You have thousands of apps, over time things can get corrupt.
Hardrest fixes about 95% of the problems people have with droids (hint: apps)
Sorry you had to re do your angry birds levels
jjbpj wrote: We'll see if I can post here and actually have text now that I have switched browsers.I am asking why people are accepting factory reset as an acceptable solution to any of the problems caused by the 2.2 OS upgrade to the fascinate.My camera isn't working.Others have had GPS issues, issues with caching in google calendar, etc.Many people are accepting "do a factory reset" as the solution.I am not going to do a factory reset to get my camera working. I have never done anything to my phone that would void my warranty. If verizon took this long to approve an upgrade and so many people are having issues, them shame on them. Why would we need to un-do months of customization in order to get our STOCK camera working on APPROVED software?I don't buy this factory reset. Verizon, find a way to get our phones working the way they should with the software you gave us, without making us trash our phones to do so.
TBhouston: Software does indeed have problems, and those problems should not effect the operating system, nor other pieces of software, even if they use the same hardware. I used to code for an OS, and if an application allowed something that *I* wrote to take down a part of the OS or another APP, I'd be spending 20 hour days working on it until it was fixed - not out of altruism.
The reactionson this and other forums make me think that people don't remember that Android is a Linux variant; it's supposed to be extremely stable, and this hack job, no matter how delayed, is not acceptable! The last time I did a re-format of my Linux machine was back when Debian Lenny came out, about 3 years ago - and that was a re-format from the Windows Vista that came pre-installed on the laptop. I have added and removed multiple apps and allowed multiple kernel upgrades over the past three years, and none of them have ever caused hardware to stop working or screwed up applications.
SFFOBrien: The actual problem that I am experiencing is the "Please wait..." hang on my camera - once again, stock software that directly deals with the stock hardware. I never went to Froyo "illicitly" and I never rooted. You don't get more simple than that.
Ann154: it's great that you have a checklist to follow and are willing to do a factory reset. I am not. I'm going to be a bug in customer service's ear until this is resolved with an actual fix, not a "Let's pretend this is Windows and nuke the whole darn thing" cave-in. I hope more customers do the same. (I notice that link is from September that you gave - you'd think that in the nearly 7 months of time between the Droid X upgrade and this release they'd have figured out how to make the upgrade complete or how to release post-upgrade fixes.)
In regards to the merits pro and con of a Factory Data Reset, while it's true that it has been mentioned a lot, I don't question that it has helped some people, but it is a POOR solution and I believe it has helped for the wrong reason. With an open source OS and 3rd party apps. you are always subject to problems and glitches that affect how the offending app. interacts with OS.
The camera is a piece of hardware that is controlled directly by the OS, even if you have downloaded an app. that offers more choices to what you can do with a picture your camera took and you experience a problem, you should be able to remove the offending app. and restore your camera to original specs, without a Factory Reset.
I do not write code and I do not consider myself anything close to an expert in this area but I have what you may call 20 years life experience working in the field of how software and hardware are integrated to achieve desired results. I can tell you from experience that Samsung does not have a good record in this area, they are far better at creating excellent hardware than they are in creating the software that controls it.
My phone was already replaced AFTER a factory reset did nothing to help me install Froyo, my wife's phone also will not accept Froyo install and I am sure it will need replacement. One other area we have not discussed yet is that the Android OS is starting to come under attack from hackers and viruses. There already exists a list of known apps. with malicious code and viruses that supposedly Google has removed from the market, however there is no way today to 100% protect your phone, just like there is no way to 100% protect your computer.
@ Jax: The OS does not control the application. The application interfaces with the kernel layer through APIs. The user "controls" the APP which makes calls to the kernel interfaces through libraries that ride along with the kernel. The kernel, along with the hardware interface layer and the application layer make up the "OS."
If an "OS" is brought forward to a new level, including kernel, libs, and applications, then fine, do it. Internals change and APIs remain mostly the same and are almost always backward compatible. I believe this is the case in the 2.1 to 2.2 upgrade. I also believe that due to an error in the delivery, the camera app has been broken in a very particular way on many phones.
It's atrocious that people in here believe that basically reformatting to the bare OS is a good way to get around an application that does not work after an update. THAT is WIndows95 think, where formatting C: every 6 months or so was necessary to get rid of all of the garbage buildup. That is NOT how things work in Unix or Linux. If an upgrade breaks something, a patch is created and applied. THis is not a band aid on top of an error, it is replacement code that fixes the error.
The claims in this and other threads that leftover garbage from old apps and that currently installed apps have been causing problems with an upgrade are absolutely bogus. That doesn't happen. If an application is crap, then it will fail to work after a good upgrade. It will not prevent an upgrade to happen, and it will not break other apps just through the mere fact of being installed (trying to run two applications that try to take over the hardware, on the other hand, is a possibility, but the hardware interface layer should prevent that).
As for linux distro upgrades, 1) I wouldn't put Ubuntu on my dining room table, let alone one of my computers, and 2) when I move forward to the next version of Debian, it will either be on new hardware, or I will manage the upgrade and work through bugs as workarounds arise. I have root on my laptops, because I am the admin. I do not have it on my phone because it would void my warranty.
That's really the big deal here, isn't it? I have come to the conclusion, through following some tips on other thhreads that complain of the camera "Please wait..." hang, and I am convinced that the problem is exactly in the Camera app itself. I have been able to install other camera "hack" applications that use the camera and take pictures to teh extend that their coding allows. The firmware is working just fine and the hardware layer makes things go through other applications making the right calls.
Now, if I had rooted my phone, I could download Camera.apk and re-install the camera app. But I haven't rooted, and since the camera app is "stock," I can't re-install it, or uninstall it, or patch it, or anything. That would be up to Verizon to do. It would sure be a lot nicer a solution that to have me reformat my device as if I were back in grad school trying to get two pieces of hardware to quit fighting over an IRQ. Doing so because I can't install one single piece of software is the proverbial killing a gnat with a sledgehammer. It's a kluge, it's a hack, and it's lame. I still have no idea at all why so many Android fanpeople are so adamant that this is a good idea, it almost feels like I am on an ipad forum.
Anyhow - if I find a fix, I will post it here. For those who disagree with me, go ahead and format C: every 6 months. I miss the 90's too, but not that much.
Sounds like you should go with a blackberry
or deal with the fact droid OS is weak and will often require a hardreset to fix common issues
Angry birds will be just as fun the second time around.. since in reality this is all you lose
Thanks to the community members for your posts. I would like to add that completing a Factory Reset does resolve many minor to moderate technical issues. This is not the first step of troubleshooting, however; it is an excellent option.
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How does a factory reset trash your phone?
Also if they took this long they probably gave up trying to make sure it works right with all the complaints people were dishing out. They can't make everyone happy...
A factory reset clear the Dalvik, and the Cache which are the most troublesome. This needs to go further than just Samsung or Verizon. The fix has to come to GOOGLE. The root community has been factory reseting long before this update came to be. A lot of devs advise people to do a factory reset before even installing roms to reduce or eliminate certain types of bugs...
It's not just the fascinate that has caching problems and if you search through ALL the devices from all carriers and manufacturers you will see often at times after an update people have caching issues.
