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Call filter app does not work

The Call filter app doesn't work on a Unlocked S21 ultra. Do not come in here with the usual corporate PR response of we can't guarantee a unlocked device works with all branded features. The phone is the exact same as that sold in your store there's zero difference besides it not being bought from Verizon. 


This app needs to work on all devices there is zero reason it doesn't. Everyother carrier has a spam call app that works on unlocked device. Do I seriously need to go to TMobile or ATT to just prevent spam calls? Literally been a Verizon customer for like 15 years and this is most absurd thing I've come across. I will file an FCC complaint if need be, you're still required to abide by the LTE spectrum rules of supporting unlocked device on your network 

Re: Call filter app does not work
Customer Support

I'm sorry, the CallFilter App doesn't work for an Unlocked device like your Samsung S21 Ultra. This can be confirmed here in this link, please review #4. However, there's a solution even when the app isn't compatible with a particular device. You can visit our AddOns page through the My Verizon App or our website to turn the CallFilter feature on. If you've further inquiries, please let us know. 




Re: Call filter app does not work

Will the app work with the call filter plus service on an unlocked phone?