For a few weeks now my S10 is not receiving phone calls. I keep having people text me saying they tried to call and it goes straight to voicemail. I can make calls, send and receive texts. My do not disturb is not on and I do not have any number blocked. I have reset the network. Still unless someone tells me I have no idea I am not getting calls. I did restart the phone I then will get calls, but by the next day it happens again. I have called Verizon who told me there is nothing wrong. Any advise.
I have the exact same problem that just showed up after owning my Galaxy S10+ phone for under 2 years. I never had this problem before. I spent 5 hours on the phone with two different Verizon Tier 2 reps and they went through all setting on their side and my phone and found no problems. They next step is to do a complete reset of my phone but after reading this post I don't think that is going to help. It is completely intermittent. I can get a call that comes through and 10 minutes later the next call goes to voice mail. After that all calls will go to voice mail until I reboot the phone. Then it works again for a while. This happens in different areas so it is not an area problem or tower problem.
There are several posts on Samsung's forum about this problem that has been going on for years. Still no answers. People are switching to iPhone. Samsung forum: