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Using Keypad during a call
hoaggy
Member

How do you change from the numeric keypad to input letters (ABC) during a call on S4? I occasionally need this when using automated call systems.

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Re: Using Keypad during a call
vzw_customer_support
Customer Support

Hi Hoaggy,


Great question! While on call please hit the "keypad" option, then you would select the number that corresponds with the letter that you are looking for. The automated system is set to recognize the number that goes with the letter. Hope this helps.

Have a great day!
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Re: Using Keypad during a call
vzw_customer_support
Customer Support

Hi Hoaggy,


Great question! While on call please hit the "keypad" option, then you would select the number that corresponds with the letter that you are looking for. The automated system is set to recognize the number that goes with the letter. Hope this helps.

Have a great day!
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

View solution in original post

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Re: Using Keypad during a call
Alimujtaba786
Member

It's not working please submit video to show this step i have verizon lg it say no speed dial assigned

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Re: Using Keypad during a call
vzw_customer_support
Customer Support

Alimujtaba76, we want all of our customers to be able to use all features on their phones. We are here to help.

 

Are you also trying to use the Keypad during a call or were you having an issue with something else? What model LG phone do you have?

 

 

StevenG_VZW

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