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Someone has already posted my issue-see below:
When someone tries to call (or I call one phone from my other) there is no ring tone on either end. If the caller waits for 10-15 seconds+ in silence they can leave a voicemail message. If they do that, I receive a voicemail notification, but there will be other indication of the call whether in the call or missed call log. If the caller hangs up without waiting through the silence, I have no idea the call was ever attempted. I have to restart my phone(s) all day long to make them ready to receive a call. Once the phone is restarted, the phone will be able to receive a call until I get a text or go into an app or log into a website or turn on Wi-Fi or turn off Wi-Fi or connect/disconnect from Wi-Fi or drive down the street or the screen times out and sits for a period of time (sometimes as little as 5 minutes) ... . In addition, if I receive a text or Yelp request, etc while the screen is black (having timed out) those notifications will not appear until the phone has been restarted and a call pushed through. Then the notifications and texts will show the time sent as the time of the restart/call, not the times they were actually sent.
Let's sort this out welder12! We will investigate details you recently have experienced with no ringtone when making and receiving calls. Please reply to the private message being sent.
-Deb
If this problem is not related to WiFi Calling (doesn't sound like it from what you're describing), and doing a network reset and making sure Do Not Disturb or a focus mode isn't enabled on your S25, then it's something going on with the network. A person who got resolution reported a Vz tech had to do some kind of resetting on the backend with how the calls were being sent to/from the towers.
To help you with your Galaxy S25 call and voicemail notification concerns, we had sent a Private Message. As this issue is account-specific, we'll continue our conversation there to get everything resolved. Don't hesitate to contact us if you still need assistance.
For others that may be having issues with their device, please check out the following link:
https://www.verizon.com/support/devices/
-Sarge
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