Re: How to set number of rings before calls go to voicemail
vzw_customer_support
Customer Service Rep

JediBeavis, that's definitely good information to know. While we used to be able to set the number of rings, it's no longer an available option as it will systematically default to the same value for every customer. You can still dismiss the call via the red end button to send someone to voicemail immediately.

 

EbonyR_VZW

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Re: How to set number of rings before calls go to voicemail
Jim9174
Newbie

This didn't tell me how to change it.   Instead of scripted answers, how about real step- by- step instructions. 

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Re: How to set number of rings before calls go to voicemail
vzw_customer_support
Customer Service Rep

Hello, Jim9174. There is no longer the option to change the amount of rings before a call goes to voicemail. You can always silence the call to make the notification disappear, or the caller can certainly leave a voicemail if you miss the call.

EllisandraC_VZW

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Re: How to set number of rings before calls go to voicemail
JazB
Enthusiast - Level 3

Then fix the system! 

Weird really. I upset your tender AI genius? With d@m? (Spelt and applied appropriately) 

 

 

 

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