Mailbox number?
Enthusiast - Level 1

I am trying to set up voicemail on my Samsung. I am repeatedly prompted for my mailbox number. I have no idea what that is (have tried my phone number, last 4 digits of phone number, PIN) none are valid. I've attempted to chat, call, digital assistant and am being looped in circles.  Hoping someone can help so that I don't have to drive to a Verizon store for such a simple question. 


1 Reply
Customer Service Rep

Hello there! Thank you for reaching out to us. We're terribly sorry for the issues you're encountering while trying to set up your voicemail. Generally, your mailbox number is your phone number, including your area code. Have you tried to enter your ten-digit number?