Voice to Text Icon gone missing...
SUZYBLUE
Enthusiast - Level 1

I have a Galaxy S8 and my talk-to-text icon is GONE. I have scoured the internet looking for a solution to this. I have made sure that mic permissions are on, tried using a different app (Messages), reinstalled Message+,  reset my Samsung keyboard, tried changing Speech to Text to Google (no good) and back to Samsung (still no good). I have rebooted between times just in case a system restart is required. I've tried all kinds of hacks suggested in forums and nothing seems to work. Yes, I have held the button next to the spacebar but it only shows punctuation marks. Why am I missing here? 

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

SUZYBLUE, we want to thank you for all of the steps you have taken to try to resolve the Voice to Text concern. Making sure you are able to continue to utilize the features that you love on your device is important. Let’s continue to work on this. Did you make any changes to your device settings around the time you noticed the Voice to Text icon became missing? Can you please confirm that your device has the latest Software Update https://vz.to/2LhDDFK? Also, are all of your applications up to date http://vz.to/2BOQlab? Additionally, can you please restart your device in Safe Mode http://vz.to/2sWrs8A and let us know if the issue still occurs?

 

SylviaT_VZW

0 Likes