Bought a Note 20 Ultra over the phone on 11/28/2020 with a Verizon representative and changed address on the 30th. They said it would take up to 2 days for it to process the address change. Called on 12/02 and 12/03/2020 and was told it was already sent to the carrier by both agents but it didn't show on the Verizon app or website. I call again today, 12/04/2020 and this Verizon representative said that it hasn't even shipped out and just to wait for a notification that is shipped. An hour after I got off the phone, I suddenly get a notification and it says my order has shipped but the tracking number says "ZEROTRACKING". I read in a forum that this usually means you're not getting your order... Is this true?
