lte extender error 32
lslvrnz
Enthusiast - Level 3
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Re: lte extender error 32
vzw_customer_support
Customer Service Rep

lslvrnz, the last thing we would ever want if for you to have issues with your Network Extender. We are here to help. When did the issue begin? 

-Jacob

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Re: lte extender error 32
jav6
Champion - Level 3

@lslvrnz wrote:

lte extender error 32

 


Have you power cycled your extender?  Still having the issue?

...Just another VZW customer...trying to offer some assistance...
Re: lte extender error 32
vzw_customer_support
Customer Service Rep

If the Network Extender is giving those issues, a Power Cycle is one of our first recommendations to see if that clears it up. Depending how bad it is, a Factory Reset may help as well. You can visit https://www.verizon.com/support/knowledge-base-204069/ to find instructions on how to do that. *Matthew

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Re: lte extender error 32
lslvrnz
Enthusiast - Level 3

Getting error 32 with phone extender for 3 months

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Re: lte extender error 32
lslvrnz
Enthusiast - Level 3

Have been working ith Verizon for 2months any ideas?

 

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Re: lte extender error 32
lslvrnz
Enthusiast - Level 3

What causes an error 32?

 

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Re: lte extender error 32
vzw_customer_support
Customer Service Rep

 

Thank you for contacting us regarding the LTE extender error 32 messages that you have been receiving. I'm saddened to hear this. Can you tell me if you have tried to power off/on the device?

 

-Roni

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Re: lte extender error 32
vzw_customer_support
Customer Service Rep

Thanks for reaching out here, I am sorry for the issue and that is has taken so long to resolved. Have you done a factory reset on the device? This is what we would recommend at this point. 

-Rosie

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Re: lte extender error 32
lslvrnz
Enthusiast - Level 3

Yes

have recyled power off on

did a reset

checked  all isp and router settings with help from Verizon tech support

have done everything suggested by verizon

still getting error 32

what do I do now?

 

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