When I open program all I get is blank screen. It worked great until a week ago. Any ideas.
jburris53,
Thank you so much for reaching out to us about this matter. We never want to see you have issues with accessing content on your device. Lets gather some additional information to find out what is happening and work on a plan to get rid of that blank screen. What kind of phone do you have? When did this issue begin?
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It is on my laptop monitor that I am getting the blank screen, it is working on my ipad.
Thank you so much for providing that additional information jburris53. Just to confirm when trying to access Verizon Messages on your laptop everything is coming up with a blank screen however, it works great when using your iPad? We just want to make sure we are addressing the correct thing for you.
Not the whole screen, just the part that should be Messages. The is nothing to maximize or minimize screen, settings, other messages, just a blank screen.
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