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So, I left my phone at home. I signed into MyVerizon to forward my phone so I wouldn't miss any important calls. BUT, Verizon requires I send a text authorizing it to be forwarded TO THE PHONE I LEFT AT HOME!!!
Seriously? Did anyone think this through?
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As someone who likes to keep things separate (for instance, I do not integrate texts with My Verizon), I can understand your point, rdamurphy. While increases in security are great protection, at times such as these, they can impede what needs to be done. I see you posted this two days ago, so by now, it is not an immediate issue. You can rest assured I will send feedback to the right people who will work on ways to keep security high while offering suitable options for situations such as what you experienced.
-George
As someone who likes to keep things separate (for instance, I do not integrate texts with My Verizon), I can understand your point, rdamurphy. While increases in security are great protection, at times such as these, they can impede what needs to be done. I see you posted this two days ago, so by now, it is not an immediate issue. You can rest assured I will send feedback to the right people who will work on ways to keep security high while offering suitable options for situations such as what you experienced.
-George
I did try signing into the website to use VText, but the texts showed up on my phone but not in VText. I just tried to reply to this by clicking the link in the website and had to go through a ton of rigamarole to sign into the website. I put in the wrong password, and it took me through the entire process just to throw me back to the log in page with no explanation. Then I had to walk downstairs to get my phone to "authenticate." Sheesh. This isn't Fort Knox, or the Pentagon. I have been a Verizon customer for 25 years and the only thing that hasn't improved in the slightest is the MyVerizon website. It's a disaster. Nothing ever works. I had to switch the numbers on two phones recently, and it literally took 2 HOURS with Tech Support after the website flummoxed it all up. No kidding. Why even offer the features if they don't work?
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*Eli
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