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Can’t receive calls on my IPad with Messages+ unless I’ve just used it

When I first switch to Verizon and set up my Android phone and iPad I was able to receive calls on the iPad. Here it is 2022, text incoming and outgoing work. Phone calls outgoing work. But I have not been able to receive an incoming phone call since sometime in 2019 shortly after I signed up.
I have a 2021 version of the iPad Pro with cellular. I have signed up for Messages plus and enabled E911 with my phone number and home address. Still does not work for incoming calls.
The last thing I wanna do is call tech-support but that may be my only option

Comments

Verizon_Support

Hello, mama23dogs!
Thank you for reaching out. We would like to take a closer look at your account. Please feel free to send us a Private Note here, or reach us on Facebook or Twitter if you still need assistance.
*Celeste

Momma23dogs

I checked messages on the forum, nothing?

jav6

@mama23dogs
wrote:
I checked messages on the forum, nothing?

Didn't the agent, Celeste, ask you to send them, @vzw_customer_support
a Private Note?

Momma23dogs

Thanks I haven’t had a problem that required I contact Verizon support. Under the old forum format you could not contact them they had to send you a message first.

Verizon_Support

We can gladly assist with these calling concerns on your iPad, we will be creating a Private Note and can work with you directly from there.

*Michael

Momma23dogs

Thank you! I have replied and hopefully a solution can be found. Thank you

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