Can't use My Verizon application on my phone. Error code: It looks like your device is not eligible for SMS and you do not have your email id set up.
This is what I get when I try to log in. please help.
We would be happy to assist you with your concern. Please private message us for further assistance. *Mabell
I’m having the same problem. Me and my mom just got new phones and are both having this exact issue.
We would be more than happy to help. Please send us a PM, so we can help.
*Cassandra
We are here to help! Please let us know if you still need assistance.
I’m having the same issue.
Dave417, we understand the importance of having access to your My Verizon account, so you can appropriately manage your service. To clarify, do you have a phone with Verizon Wireless service, or just a connected device such as a mobile hotspot?
*Joshua
Same issue and the chat agent is no help and asked me the same question multiple times.
Same error and tech support doesn’t help at all and asks the same questions over and over.
Hello, Pc8976. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.
*Cassie
My wife just go an iphone14 pro and is having the same issue.
Hey there! We hear your concerns andh elp is here for you! To begin, please send us a Private Note, so we can obtain a bit more information about these issues you've been having. *Kris