When a second call comes in, the phone allows a test message to be sent to the caller.
The "standard" replies are not sufficient.
I want to be able to send my own custom text that says "Sorry, but I am on another call. I'll call you back as soon as I can. Thanks".
I sure as heck don't want to write this every single time a second call comes in!! Why can't I make and save a custom text message??
Or why don't you at least make this a standard message in the list of available text options? It's a little rude (I think) to text the caller "I'm busy, call back later" (the current "standard" reply). This message is not suitable for normal business practice, in my opinion.