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Erased texts

Searcher54321
Newbie
‎10-02-2010 02:02 AM

Is there any way to retrieve erased texts?

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acraftylady
Specialist - Level 2
‎10-03-2010 02:32 PM

Not unless you get as court order and they are only stored for so many days on verizon's servers I heard.  Mary

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Android10
Contributor - Level 3
‎10-03-2010 09:12 PM

I apologize, but once text messages are erased from the phone completely, they can not be recovered from the phone.  

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slagenthor
Enthusiast - Level 1
In response to Android10
‎10-04-2010 02:58 AM

Why do I need a court order to access my own information...that I am paying for???

 

I can understand why a third party like the police need a court order, but why do I need one?  It's my information.

 

My wife and i are worried about texts that my *early * teen daughter is getting from a coach/trainer and she is deleting before we can see them.  How the heck is this an example of Verizon being proactive about protecting children if we can't get  a copy of this information stored on the server?

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acraftylady
Specialist - Level 2
In response to slagenthor
‎10-04-2010 03:48 AM
slagenthor wrote:

Why do I need a court order to access my own information...that I am paying for???

 

I can understand why a third party like the police need a court order, but why do I need one?  It's my information.

 

My wife and i are worried about texts that my *early * teen daughter is getting from a coach/trainer and she is deleting before we can see them.  How the heck is this an example of Verizon being proactive about protecting children if we can't get  a copy of this information stored on the server?

Because that is verizons rules if you want deleted texts from their servers, just how it works with verizon.  It has been asked many times how to retrieve delted texts and the answer is only with a court order.  If you shearch the boards you will see many posts asking this questions with a lot of people concerned about the texts their teens and sending and getting.  Call verizon and ask anway, couldn't hurt.  Mary

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budone
Legend
In response to acraftylady
‎10-04-2010 12:23 PM

Some phones when messages are deleted, are placed into a trash folder. You may want to research if your daughters phone has this feature.

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SuzyQ
Community Leader
Community Leader
In response to slagenthor
‎10-04-2010 02:20 PM

 

slagenthor wrote:
...My wife and i are worried about texts that my *early * teen daughter is getting from a coach/trainer and she is deleting before we can see them.

 

When our kids were teens, and we were paying the bill, they understood that we, as parents, were responsible for what happened on that phone, and we had access to it at any time.  If they were "hiding" information (deleting before we could see), the phone was gone - or texting was blocked.  It didn't take long  - they knew if they wanted to "privacy" and freedom, it came at a price (their own account).

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tbone76
Newbie
In response to SuzyQ
‎10-05-2010 02:49 AM

Is there any way for my phone to be copied on text messages sent from another phone on my calling plan?  Trying to catch an unfaithful spouse.  Thanks for any help you can provide.

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spottedcatfish
Champion - Level 3
In response to tbone76
‎10-05-2010 01:38 PM
This would have to be done from the phone that is sending the texts, and I've never heard of a phone having this feature. Basically, the person would have to add your number to the "To:" field on each outgoing message.
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SuzyQ
Community Leader
Community Leader
In response to tbone76
‎10-05-2010 01:51 PM

 

tbone76 wrote:

Is there any way for my phone to be copied on text messages sent from another phone on my calling plan?

There MAY be a smartphone or blackberry app that will accomplish this automatically, but as Catfish said, It would need to be set up on the sending phone.  For the feature and multi-media phones, auto-forwarding of text messages is not available.

 

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carlosv
Newbie
In response to slagenthor
‎10-06-2010 06:48 AM

Hi Slag, Verizon used to do it but people abused the system.

Your problem has 3 solutions:

1. if you are a father who don't trust in your daugther and you are sniffing in her life, Verizon won't solve you problem, sorry. Your daugther will leave your house to go living with her coach before you get a Court Order.

2. if do you come with a teenager story but do you really want to check are your wife texts, why you pay her cell service? ask her lover to paid for it!!

 

well... sorry for been funny. i heard many stories about that.

now seriously,

3. if do you really suspect something between your teenager and a adult, you don't need a Court Order. Just go to your local Police and ask for a Detective in change of Minors Affairs. They are fast and effectives.

Since you are at at the police station, ask for Crime Prevention Specialist. They can open your eyes about what is going on on the streets.

 

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slagenthor
Enthusiast - Level 1
In response to carlosv
‎10-07-2010 07:46 AM

That's unfortunate but understandable.  Despite popular misconception, Verizon and other providers do archive indefinitely their SMS texts.  They may not be on "ready servers" but they are archived.  If I am not mistaken, they are required by law to do so (thanks Patriot Act). Normally law enforcement gets a subpoena and/or pays Verizon a research fee depending on the effort to fulfill the subpoena.

 

It's understandable and legally corrrect for Verizon to not release this information to a third party (like law enforcement) without a subpoena but Verizon's requirement for a subpoena to release it to the subscribers who are paying for it is corporate policy.   Abused or not, the opened information should be available to the parties that are paying for it. It's hard to see how the person paying for the service is abusing their rights by asking for the information.

 

In your third case, I don't think its proper at all for Verizon to refuse to provide the information to the subscriber, but then to provide it to law enforcement without a subpoena.

 

There is a fourth case, which is to file suit against Verizon, possibly a class-action suit, to release the information, and/or have them update their customer agreement to explictly state to subscribers (the ones that actually keep the lights on at Verizon) that SMS messages are being indefinitely stored and provide a means for authorized users to obtain their information.  If everybody clearly understood that when they are using someone else's account they could and would know that if they wanted assured privacy, it takes them getting their own account. 

 

Sure Verizon isn't responsible for "fixing peoples lives" and no one expects them to; but it is a reasonable expectation for them to remain Neutral...abetting those using other people's accounts inappropriately isn't really neutral.  Kids and spouses who want a privacy shield for bad behavior should get their own accounts, not be able to hide behind Verizon's skirts while someone else is footing the bill.

 

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But-theycango2themoon
Enthusiast - Level 2
In response to slagenthor
‎06-08-2015 06:19 PM

Love this.

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But-theycango2themoon
Enthusiast - Level 2
‎06-08-2015 04:41 PM

In short: If the texts were deleted from your phone, yes. If you logged in to your Verizon account online and deleted them from "web messaging" then "no".

The only reason I know this is because I delete my messages from my phone all the time. However, if I need to go back and read one text or a conversation I've deleted off my phone, I am able to retrieve it from my web messages. I love this feature.  Now, if I delete messages from within the "web messaging' feature online from my PC then they are gone & cannot be retrieved without the assistance of a court order.

I will never switch cell providers due to this feature, to be able to access past messages and even download conversations is priceless. Verizon is genius for adding this feature, I'm actually surprised they don't use this feature as a  marketing tool since no one else has it that I know of...then again if they DO announce it all over the media then all the other companies will soon follow

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