Family Base

Can anyone tell me if it is possible to block data on one of my lines without blocking calling or texting? I have blocked inappropriate materials through my router through Open DNS filters but I have wise guy here who has learned that if he just turns the wi-fi off that the data can still be used to access all of those sites. I know I can restrict the amount of data used but I only want to restrict it for certain time periods and open it back up for safe times. Is this possible? Is like to use time restrictions without blocking and texts or calls at all.

Accepted answers

Verizon_Support

Bcouce-

Family Base is a great feature we want to take advantage of to set limits and allowances on your lines. You can disable data, voice and text during certain times of the day while adding safe numbers to your list so they can still call and text to those safe numbers. Time restrictions would temporarily suspend calls, messages and data. However, you can enable and disable this option at any time. For more info on this feature and to view an informative video tour, please check out the following link:

www.vzw.com/familybase

CarmenT_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

Weth

The time limits block all access, you can't carve out data only.

the only work around is to put in time limits and then put phone numbers on the whitelist to allow texts and calls to those numbers. I think you can have 10 numbers on the whitelist.

stoney3789

I have the same question. I can't figure it out either I guess the only way is like he said below to put contacts on the trusted list and always allow calls and text while blocking data for a specific time period. What a pain I'm the ass. Why not simply put a block data only option?

Verizon_Support

Bcouce-

www.vzw.com/familybase

CarmenT_VZW

stoney3789

Thanks for the b.s. automated answer verizon. So basically we cannot simply disable DATA ONLY while allowing text and calls is what your saying???

BCouce

There really should be an option to just block data for time periods. I entered numbers into the whitelist but it only allows 10. Phone calls are not the problem here and since we have iPhones we cannot apply age restrictions. It seems to be an android only thing. I'm trying to block phones from accessing pornography. They are not abusing calls or texts!

stoney3789

You guys need to fix that please

BCouce

Yes please

stoney3789

Yeah what a waste you have to manually allow only 10 numbers only to simply disable data and allow calls and text... wow

stoney3789

No I know what they'll create a new feature doing this and charge $2.99

Verizon_Support

I apologize for the confusion stoney3789, I understand how important it is to have access to manage these features.

Please send us the steps you have taken to attempt to manage time limits for data. We need to understand why you have not been able to do so. FamilyBase offers the benefit of "DATA ONLY" blocks during certain times only. Here's a link to help you understand and manage FamilyBase http://vz.to/19hT7D3.

AdaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

stoney3789

Steps are login into family base and under controls data limits doesn't work because that limit is for the entire month and setting restrictions kills data for a time period but also kills calls and text. I want calls and text running but data killed for certain time periods so why don't you send me the kill "DATA ONLY" steps since your saying it's possible? ?

2menandalillady

Add a usage limit on his data. Once that limit has been reached he can't do anything unless it's on Wifi. My son goes thru his data limit after 3 days of the new billing cycle. Once he hits his limit he HAS to use Wifi.

2menandalillady

Oh by the way you can also change that limit daily. If it says he's used 2.75GB set his limit to 2.76GB. That'll stop the data until you want him to use it again. I know it may be a pain in the butt to do right now but it's a solution that should work. I've done it with my kids on numerous occasions.