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I just got a Samsung Galaxy 5 for my daughter and set up FamilyBase to restrict usage. I have set restricted times (currently all day) but I can still use her phone to call numbers that are not on the trusted numbers list. I made sure the device was off when I set the time restriction, the times are set correctly... I can't really imagine that I did anything wrong. I even deleted and re-added the restriction (slightly differently to ensure it was a 'new' rule)... and yet I can call any number I want. I get a text alert letting me know that the phone called an unknown contact, so clearly it's aware of what's going on.
Solved! Go to Correct Answer
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Despite having double-checked, this still appears to have been user error, specifically that I'm an idiot.
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Despite having double-checked, this still appears to have been user error, specifically that I'm an idiot.