Having a very strange problem after switching to Verizon from T-Mobile. Problem only with one phone, my wife's T-Mobile sourced Samsung Galaxy A32 5G. Other phones switched are Apples.
When bringing all phones over to Verizon, the phones were issued new SIM cards with temporary numbers so I could swap out the SIM's later, then change back to the original phone number. Performed these steps:
- Power down phone
- Swap SIM card and powered up phone (phone now has temp number 331-xxx-xxxx)
- Contacted Verizon to switch to old phone number (630-xxx-xxxx)
- Everything seemed to be working OK.
The problem remaining is when texting to only 2 numbers (so far) the receiving phone sees text coming from temp number, 331-xxx-xxxx. All others see text from 630-xxx-xxxx as normal.
Switched to 'Samsung Messages' app the problem goes away. However, my wife does not like the Samsung Messages app due to some functions lacking and different look.
De-installed and re-installed app; no change. Cleared cache in Google Messages app; no change.
Any other ideas are greatly appreciated! TIA
