it always happens with only one number. Both Verizon phones. I've done the battery pull and *228 and I know both bills are paid current and the numbers aren't blocked. It's also not with a 3rd party app. The message is always general failure. Both phones are able to send and receive other messages From different numbers.
Cgp22,
We want to make sure you are fully able to text anyone! Let's get that solved. What type of phone do you have? Is the other number able to send text messages to you?
AndrewT_VZW
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