Is the Web-Based Messages Server Down?

The web-based Verizon Messages server (https://web.vma.vzw.com/vma/web2/Message.do) appears to be down -- it reports a generic server error:

Server Error

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.

Is there any ETA as to when it might be restored?

Accepted answers

TheS1R

@AyaniB_VZW: The server has been up and down several times over the past

week or so. I suggest that you have the VZW network team look into it.

On Aug 12, 2015 2:04 PM, "Verizon Wireless Customer Support" <

All comments

Verizon_Support

I'm sorry to hear you're having issues with your web-based messages TheS1R. I show our messages are up and running today. What device are you using to access our messaging option?

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

MiiHere

It's up and running as of right now.

I would go into your web browser and clear your cache or if you're using Explorer, try a different browser like Firefox.

TheS1R

Yes, it is up now. It was not for most of Monday. I was simply using a Windows 7 PC with the Chrome browser.

UrsulaP

Still having the same problems. I rely on integrated messaging on my desktop and still am getting this error

Server Error

Will this be corrected soon?

Verizon_Support

Hi UrsulaP!

Let's see what's causing the problem! When did the issue begin? Which device do you have? Did you have a chance to try the steps suggested by the previous community member? Do you receive the error on all synced devices?

AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

TheS1R

@AyaniB_VZW: The server has been up and down several times over the past

week or so. I suggest that you have the VZW network team look into it.

On Aug 12, 2015 2:04 PM, "Verizon Wireless Customer Support" <