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MORE Everything account being charged for txt

Lil_Ajax4000
Newbie
‎07-09-2015 05:05 AM

Verizon says

"

Talk & Text

All devices on your MORE Everything account enjoy unlimited talk and text.
"

ALL DEVICES

But Im still being charged 20 cents per txt via my Data Modem!

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MiiHere
Champion - Level 3
‎07-09-2015 05:22 AM

Data modem?

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vzw_customer_support
Customer Service Rep
‎07-09-2015 06:50 AM

I understand the importance of ensuring you are getting all benefits of your callign plan Lil_Ajax4000. Let's get to the bottom of your messaging concerns. Can you please clarify the make and model phone you currently have activated on your account? How exactly are you sending a text from a data modem? Please share details.



Thank You,

MichelleS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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