Keeps crashing cmon.
Mine is crashing on my Note 9 but appears to be working on my tablet.
Mine crashes, too
I can compose a message by pressing and holding the icon on my home page. When I enter a name, I can see the messages between us, and can send a message.
But like you, whenever I attempt to simply open Message, it immediatly crashes.
Any help would be appriciated.
I just uninstalled the app, reinstalled and it is working now.
Give that a go everyone.
Did you lose your messages?
When you reinstalled did you grt your texts back?
Tried reinstalling didn't work
I tried uninstalling and reinstalling, but the app still crashed upon opening. It all started for me after the most recent update, which occurred yesterday (7/31/19).
You won't lose your messages if you perform this action. Your messages will even transfer to other message apps should you choose to switch (which I have).
Do you lose your messages? I have texts from my father who passed away that I'd like to retain. 😥
I found a regular message app under my apps that one worksfornow and brought the messages back. Message plus still not working
I didn't uninstall but instead made messages (google) my default. So far, all message content is there including old texts that were in the default (Verizon) messages. A month ago, the camera stopped working. Then the flashlight. Happens right as my contract is up so BYEEE Verizon.
I uninstalled and reinstalled it did work but I am missing messages from after 5 PM today.
I have the same issue.
I went to the play store and updated the app..... didn't loose anything
I went to the play store and updated the app... worked for me.... didn't loose any messages.
Galaxy 10 Verizon text app crashing last 6 hrs. Using Google messages until fixed I guess....
Both mine AND my husband's are crashing
The only thing that has worked for me is going to my contacts then clicking on the message icon. Only way it opens up the messages but only to that specific contact.
Same problem. Same timing, started evening of 8-1. Can see messages only if I go to them through individual contacts. Restart did not work. Anyone know if Verizon is currently trying to fix this problem? Seems like a high volume issue possibly caused by recent update. -_-
I tried uninstall and reinstall which worked for a few minutes, then crashed again. Error message keeps blocking the app.
I uninstalled and the installed regular Verizon Message app from the app store. That works fine. ALL OLD MESSAGES REAPPEARED IN THE APP. Hopefully they will get M+ working again.
You can use the App SMS Backup to save old messages to your email account.
Both my phone and my husband's phone were experiencing this problem yesterday. We switched to using the non verizon message app that comes with your phone's os. I just went ahead and set it to be the default app, instead of verizon's message app. It will automatcally rein in all of your previous texts that were handled in the verizon app. You will not lose any previous texts. Anyway, this morning when i decided to try the verizon messenger app again, it was opening fine. However, since i do not see what the real issue was, i will not switch it back to default.
GNCC407, we're sorry to see that were having issues with your Message+ application. The issue has been resolved, in case you continue to experience any problems please power cycle your device.
IvoneA_VZW
Cobra6987, we're sorry to see you had issues with your Message+ application. The issue has been resolved by our engineers. If you're still having issues, please power cycle your device.
jnoti, some users are experiencing the Verizon Messages app crashing or going to a blank screen. As a workaround, you can uninstall updates to the Verizon Messages app (settings> apps & notifications > Verizon Messages > upper right corner 3 dots> uninstall updates). You can also switch to the factory installed messaging app in the mean time. Our Technicians are aware of this and are working to get this resolved. Thank you for your patience.
LauraL_VZW
atozmama, some users are experiencing the Verizon Messages app crashing or going to a blank screen. As a workaround, you can uninstall updates to the Verizon Messages app (settings> apps & notifications > Verizon Messages > upper right corner 3 dots> uninstall updates). You can also switch to the factory installed messaging app in the mean time. Our Technicians are aware of this and are working to get this resolved. Thank you for your patience.
We are sorry to see that you were having these issues. Now, we are glad to see that it has all been resolved. Being able to send and receive messages is a must. Please keep us posted. Keep in mind that we do offer our basic troubleshooting guides in the My Verizon application, m.vzw.com/m/myverizonapp
GeorginaG_VZW
Mine stopped crashing after I went to my Google play store and let the updates happen.
