Message+ for PC crashes on startup

lousav760
Newbie

The new version of Message+ for PC crashes on startup. Is anyone else having this problem? I'm on Windows 10, and my version of Message+ was updated on 12/20. I uninstalled and reinstalled the app, but that did not help.

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lousav760
Newbie

I managed to capture a shot of the screen when the app crashes:2015-12-23 (1).png

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vzw_customer_support
Customer Service Rep

lousav760, we don't want this to be an ongoing problem. Does an error message populate when the application crashes? Did your PC advise you of any helpful suggestions to correct this issue?



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