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Messages being sent out of order and in duplicate

Ever since I have upgraded to 6.5, now I have 6.5.2 on my Galaxy S8+. this app has been screwy. Now Messages are being sent out of order (and sometime showing up much earlier in a text stream than when they were sent) and in duplicates often so that they either come in twice or the same message is being sent twice.

This is driving me crazy and forcing me to start using Whats App instead of Verizon Messager.

Please help

Comments

janisseiberlich

I'm also having this same problem on pixel 2. Disjointed messages happen more when using emojis. I've tried different messaging apps & happens with all I've tried. Appreciate any assistance.

Verizon_Support

It is important that you are able to send and receive text messages so that they arrive in order. We have a few questions to further clarify what is going on here. Does this affect messages you send to other Verizon customers, or folks who are using other networks? Is the time on your phone set to automatic? Does this affect messages you are sending to other people or messages you receive?

PeterP_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

TxWolfMom

I'm having the same issue. It's embarrassing to have this happen, especially when it's your boss! I just uninstalled and reinstalled the app on my phone. I am hoping that this will solve the issue.

Verizon_Support

It's understandably embarrassing when your messages to your boss don't go through correctly, TxWolfMom. We appreciate you beginning the troubleshooting by uninstalling and reinstalling the Messages + application. Please do keep us posted on how it's working. To further troubleshoot, have you attempted to use any other messaging applications to see if the issue is present? What make and model phone are you using?

LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

JEWHIG98

I had to delete the original message program to stop getting double text with message plus. I deleted the original from the face of my phone.

MICREP37

Ever since mine updated yesterday I've been having several issues. Probly better to just not do an update. This is getting old

Verizon_Support

I understand how frustrating it can be when update doesn't go as planned, JEWHIG98.What sort of issues are you currently experiencing?

CecileC_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Verizon_Support

We want to make sure that your updates resolve issues, not create them, MICREP37. What is the make and model of your device? Are you having the same issues with duplicate messages, messages going out of order or your text messages not being sent? Have you tried to downgrade or delete the application and re-install it?

JoshuaT_VZW Follow us on TWITTER @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

DNICOLERICK

I'm having the same issue and have seen this message multiple times from multiple users since the update. Why is it customer service keeps asking the same useless questions rather than fix the problem? Please stop stalling, research the many complaints, and fix it.

CLH-1968

verizon....I have a Samsung 7 Android. My text messages are posting out of order. When I reply to someone, it gets put up above the message I was replying to. I did the reset network settings. This just started happening in the last couple of weeks.

Verizon_Support

Thank you for meeting us here, Clh-1968. we're more than happy to work with you to come to a resolution. What Messaging application are you using? Is it the one that came with the device or a third party application?

CecileC_VZW

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