Online text for message + not working since yesterday morning

[neverknowtillyoutry3]

 

[Santi2010]

Same here!  Tried multiple browsers with same result.

[thomp114]

same here also tried 2 different accounts, different browsers, mobile and desktop, cleared cache, cookies etc.. same results, any updates?

[vzw_customer_support]

This does not sound right at all. I am sure you would like to use the online feature. I can defiantly can help and see what is going on. I have sent you a private message so I can assist. 

-Amber

[vzw_customer_support]

We would like to learn more and get those texting working once again. What is the make and model of device that you are using? What exactly is happening or not happening when you attempt to use the service? 

-Chris

[Jedi-Master]

Maybe this could help someone figure out the issue.

Microsoft EdgeVersion 102.0.1245.33 (Official build) (64-bit)

Chrome Version 98.0.4758.102 (Official Build) (64-bit)

Here are the errors shown in the developer tools on Edge:

[thomp114]

finally working!

[Jedi-Master]

Thanks for the update, it is working for me as well.

Looks like they fixed the TypeError issues on the page, as I am not seeing those anymore.

[vzw_customer_support]

That is good news, thomp114. Glad to hear this feature is now working correctly. Feel free to reach out to us if you have any additional questions.

-Gerson

[vzw_customer_support]

We appreciate the helpful information, Jedi-Master. Glad to hear Message + is now working correctly. Let us know if you need additional assistance.

-Gerson