It shows up under my media. I just tried it with my phone. In the 'to' I chose online album, I think yours might say pix place, not sure. Call CS and verify it is set correctly, idk why it wouldn't be; but just to cover your bases, if it is and you still can't send, most likely the device, take it to a store n they might give u a replacement..
It also can not hurt to pull the battery on the phone,
That's the best I can suggest
Good Luck
I was not the primary number for our account. We just had to change it in the profile. Once we did all is working as it is supposed to. Thanks for your help.
Jeb48
go to: www.vzwpix.com
It will take you to a link on Verizon with the pictures you sent from your phone to your online album.