What on earth is going on? This update sucks! Why is it that people who also use message plus in my phone are now back to basic design red on white bsckground. I had customized each persons before this.
Sorry to hear about the issues with the new update. I know it can be frustrating to have your customization undone by a new version of the app. Are you having trouble doing the customization again? What sort of error are you receiving, if so?
JosephT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
The second update fixed the customization problem, but now some of my contacts aren't getting any of my messages.
Jafazzini,
We want to make sure we fully resolve this message mystery. Making sure that that all of your texts are being delivered is super important. Let’s keep the ball rolling to get to a fix. Can you please check to see if there is another app update? (The reason that I ask is there have been several over the past day or two.) Do you know if the recipients are only VZW customers? Is your phone software up to date?
AliciaS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Phone is up to date, just double checked. I did both updates to message + and just checked for a new one. Everything is up to date. She is a Verizon customer.
This is driving me nuts I was texting my friend and it would say "chat" and I only could get her text if my WiFi was on now it's saying "sms" I'm so confused like are we going to need WiFi now text on message+