Verizon Messages sending random texts

Hi, I have a Motorola Droid HD and I am using Verizon Messages. (I HAVE disabled the phones native messaging app) I have been experiencing the following issues:

1. Most importantly, I noticed that after I send a message, the messaging app will send another message to the same recipient, including part of a conversation from weeks before, with part of the message that was just sent previously. This has only occurred twice so far, that I know of...but within the past 24hrs.

2. I have to "wake" my phone sometimes for my text messages to come in.

3. New message notifications are spotty (conversations are not muted).

Please help! Thanks.

Accepted answers

Verizon_Support

Hey there KevinR.! I regret the behavior of your Verizon Messages service. I know I'd feel very unsettled to see that behavior on my device. It sounds like a problem with the application itself. I recommend uninstalling it and then re-installing to test the service again. Let me know how that goes!

DionM_VZW

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All comments

Verizon_Support

KevinR_

Re-installing the Verizon Messages app seemed to fix the ghost messaging. However, I'm still experiencing an intermittent issue with having to "wake" my phone for texts to come in, and New Message Notifications fail to appear sometimes as well.

Verizon_Support

Thanks for the heads up, KevinR. We are so glad the ghost messaging has been fixed. Let's look deeper to wake up concern.Do you have the Maxx HD or Razr HD?

TamaraH_VZW

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KevinR_

I have the RAZR HD.