I use the VMA app on my pc and it works well, I almost immediately receive text messages as soon as the show up on my cell phone. I have one contact (and only one) that never shows up on the pc app. Actually, it does show a message available [ by way of: (1) ], and it will show the contact at the top, but when I click on it, it tries to load, then disappears forever & I can never see it. The (1) never goes away unless I read it directly on my cell.
It only happens with one contact, none others. The contact is Home Advisor, the text message shows 62508 as the sender. I receive and read messages from other contacts of this nature (like Thumbtack for example), but only the Home Advisor messages never make it to my pc (or they try and cannot be read). I have tried to sync, delete, re-add, everything I can think to do but no luck. Very strange and bizarre.
Unfortunately this is extremely important for my business to be able to access these messages on my pc, it is costing me a lot of time and money. I cannot believe that I am the only one having these issues with this specific contact. No other problem with dozens of other contacts or their messages. Can anyone help??
