Verizon Messaging Group

[ss200201]

I upgraded my phone to a Samsung S9+ and now Verizon Messaging app is not working for group text. It only shows downloading for the other individuals in the group text.

I have tried reinstalling the app, clear the cache, and clear data to no avail. What could be causing this issue?

[vzw_customer_support]

That's a great question, ss200201. We would be more than happy to help you get to a resolution, have you seen a software update recently for this application?

CecileC_VZW

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