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Verizon Smart Family Management Service Errors

Is there something wrong with the Verizon Smart Family platform? When trying to make changes to the time restrictions for a device, I get "An error occurred. We're having technical problems. Please try again later.

When trying to access the service from a PC via the Verizon Smart Family web site (My Verizon - Smart Family) I get "Service not available, Please try after sometime."

This is causing some major problems with out devices right now...

Comments

Verizon_Support

Hello! We are concerned to learn you are experiencing issues with our Website and Smart Family and would like to help. To better assist you, please tell us. What is the operating system you are using? Please try the link below and let us know how it works.

m.vzw.com/SmartFamily

https://www.verizonwireless.com/support/verizon-smart-family-faqs/

~Maria

Verizon_Support

It seems like we didn't receive a reply to our last message JTLem007, If you still need assistance, let us know if you and we'll be happy to assist.

~Freddy

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