Ever since I installed the Smart Family Companion App on my child's phone they have been unable to backup photos to Google Photos. The Google Photos app always says "Waiting for Wi-Fi" even though their phone is connected to Wi-Fi.
HI SOONERIC! Smart family can block this type of actions, please check your settings to see if you have it on.
>Bella
I don't see where I can change that setting. How do I find it?
Thanks!
Thank you so much for contacting us tonight! I'm eager to help, but I want to make sure I understand you correctly. Can you please provide some more details?
*Ana
Google photos is supposed to back up to the Google cloud. In her Google Photos app it says "Waiting for Wi-Fi" even though she is connected to Wi-Fi. It doesn't matter which network she is connected to, it keeps saying "Waiting for Wi-Fi." This wasn't a problem before installing the Smart Family Companion App.
