Why is the Verizon messaging app not working? Each time I try to access it, it pops up saying "message+ keeps stopping" I've tried all kinds of troubleshooting but nothing seems to work. How do I fix this?
I want to make sure that you are able to utilize your messaging application, Morgan10. What model of device do you have and what steps did you perform? I want to make sure that we avoid any steps that you have already performed.
HarleyE_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
It's working now. I had to uninstall the updates, but even that didn't
initially work. So I just stopped using it for about an hour or so, cleared
the cache, and for some reason a little while later it started working
again. I don't know what fixed the issue because I tried everything it
seems like. Thanks for responding days later, I guess.
On Fri, Jan 5, 2018 at 8:15 AM, vzw_customer_support <
My texts haven't sent in two weeks, all updates are updated, I have cleared caches and [removed] and still nothing.
Profanity removed as required by Verizon Wireless Terms of Service.
Message edited by Verizon Moderator.
What make/model phone/device are you having issues with? What is the version of Message+ installed?
Clearing the cache was a great place to start, Jayceemacey93. I’m sure that you are frustrated with your messages having trouble for so long. I would be too. So let’s take a closer look at what’s going on with your text messaging specifically. Can you please chare the model phone you’re using? Are you receiving messages successfully? If you’re not seeing the same error as the original poster, can you please share more details on your experience?
JenniferH_VZW
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I am now having this sam problem on my Galaxy 9....right now
Same mine just started as well on my s8
Mine just started as well
Hello, can someone please help us....Verizion must have done something if we all are having an issue NOW!! What's going on team?
Mine hasn't worked all day Samsung S6 (yeah I know I need an upgrade). Seems there was an upgeade yesterday that caused this.
Mine is not working. I have a Moto 3, I think.
Kine too. Galaxy S10e. I sure hope this gets fixed soon!
Same thing for me too. Tried everything. I had to download a new message app to send and recieved messages.
Not working on Google Pixel - someone is trying to text me from the hospital, and I can't use the app!!! So many levels of not ok
Repeatedly get "Message+ has stopped"
NEED this for accessing my accounts because they send me a code I have to enter to be able to see my aacounts. PLEASE FIX FAST!!!
My s8 is doing this as of right now too. So frustrated.
Im using a Samsung Note 9 and my Messenger + keeps saying it stopped. Ive tried troublshooting. Nothing works.
Not working on my Note 9, but is on my Galaxy S4 tablet
Galaxy s10+ messages keep crashing
Verizon messaging keeps stopping. I NEED this fixed soon, PLEASE.
Same husband's S9 every time you try to open it crashes however he can view the messages if he goes to the persons contact information and clicks on recent
My LGv20just started doing the same thing. Have messages that I can't get to!
i asked tech support they said they are aware and are working on a fix. lol they sound just like a power company
I started to have the same issue today...Oh My
I am having the same issue on my LG G5. It will not open the text app and just says Message+ has stopped.
Everyone experiencing Message+ issues need to send an email describing their specific issue and environment to verizonmessages at verizonwireless.com.
Start sending emails to the Messaging Team!!! Maybe if they get enough, something will be done or communicated to the forum regarding the multiple threads relating to Message+ issues
Thanks for sharing. I tried calling and was on hold forever. Then I tried the "live" chat and no one responded there either. I gues they are swamped!! :smileymad:
Any advice on an alternate apps? Would love to get away from Verizon's non-working CrApp.
Galaxy note 8. Cleaer cache. Uninstalled. Reinstalled. Still closing. Can receive messages, but app keeps closing when I try to open
Is the built-in message app available to you? That's what I ended up using.
8.1.19 husbands stopped working within 21 hours of updating. Uninstalled update. Working now. Samsung galaxy s8. Mine hasn't stopped, updated 23 hours ago. Samsung Galaxy s8+
As recommended by @DKyakno88 in another thread, I went to the App Store and did the uninstall there, which left the default Message+ app, not any updates. It now opens and works fine. I'll probably turn off auto update until the fix is released.
Not working on pixel3 or pixel2. Just started in last few hours.
I'm having the same problem just started in the last couple of hours as well
Untll it works use Verizon message, not to be confused with message plus.
Mine isn't working and I have Android
My wife's LG Android cell experienced the same problem with Message+ stopping out of the blue around 8 p.m., EST, 8-1-19.
I tried everything mentioned by others, but nothing worked until I did the uninstall in the PlayStore, and now it's back to working just fine!
The wife's happy and now so am I, thank God!!!
@rich713 wrote: My wife's LG Android cell experienced the same problem with Message+ stopping out of the blue around 8 p.m., EST, 8-1-19.I tried everything mentioned by others, but nothing worked until I did the uninstall in the PlayStore, and now it's back to working just fine!The wife's happy and now so am I, thank God!!!
Did you lose your messages when uninstalling?
Did she lose all of her messages?
Did the UNINSTALL lose messages? Please let us know before we try that solution. Thanks.
Disgruntled17, it is important that you be able to stay connected through text. Help is here. This issue appears to have been temporary. We wanted to check in and see if you're back up and running.
MelissaP_VZW
Tylerhill, it is important that you be able to stay connected through text. Help is here. This issue appears to have been temporary. We wanted to check in and see if you're back up and running.
Vanbeek1, it is important that you be able to stay connected through text. Help is here. This issue appears to have been temporary. We wanted to check in and see if you're back up and running.
As someone who uses my own Messaging application constantly, I can imagine how frustrating this must be. We are to help turn this around ASAP. This post shows that it was sent two days ago. Are you still experiencing this same issue with your Message +?
SeanC_VZW
My apologies, I see you had a Message plus issue two days ago. Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.
http://spr.ly/6609E0DuN
TinaN_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
_VZW
My apologies,I see you had a Message plus issue two days ago. Are you still having the same issue today? Please uninstall the app and reinstall, then restart your device for this to be corrected. Here is a link to help.
I always use my own Messaging application constantly, I can imagine how stressful this must be. We are to help turn this around ASAP. This post shows that it was sent two days ago. Are you still experiencing this same issue with your Message +?
I am so sorry that is happening and we certainly know how important text messaging is. Are you still having this same issue? If the answer is yes, we would like for you to uninstall the Message plus app and then reinstall and power your device off and on again. This will correct your text issue and here's a link if you would like instructions. .http://spr.ly/6600E0Doa
I am sorry that is happening and we know how important text messaging is. Are you still having this same issue? If the answer is yes, we would like for you to uninstall the Message plus app and then reinstall and power your device off and on again. This will correct your text issue and here's a link if you would like instructions: https://www.verizonwireless.com/support/knowledge-base-210394/
