Why Are My Contacts Not Receiving Texts With New Verizon Messages?

Some of my contacts are not receiving messages with the new Verizon Messages +. One difference I can see is that, on some contacts, when I type a text, it has "Chat" next to it, while other contacts say "SMS." I just downloaded the newest update to Verizon Messages (this problem started after the last update), but it did not fix the problem. Has anyone got an answer or solution?

Accepted answers

tikibar1

Have you tried using the phone's stock text app?

All comments

CONSIT77

Uninstall the update from yesterday. My messenger went back to what it was. What a [Removed] !

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

tikibar1

Which "last update" do you have? There's been three in three days. Today's version is 6.4.3; one user has reported that today's version corrected their particular issue.

MARSHI91

I downloaded 6.4.3. It did not fix the issue for me. (I updated and restarted my phone).

Kate

tikibar1

Have you tried using the phone's stock text app?

MARSHI91

Yes, I just tried that and it works! Thanks. I did get a response from Verizon, and they said they are working on it.